Privacy Policy

Last updated: February 5, 2026

1. Introduction

mobality.io ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our TikTok posting service.

2. Information We Collect

We collect the following types of information:

Account Information

  • Email address
  • Name (optional)
  • Password (encrypted)
  • Payment information (processed by Stripe)

TikTok Credentials

  • TikTok username and password
  • Account authentication tokens

Content Data

  • Videos you upload for posting
  • Captions and hashtags
  • Posting schedules and preferences

3. How We Use Your Information

We use your information to:

  • Provide our TikTok posting service
  • Log into your TikTok account from our US-based devices
  • Post content on your behalf
  • Process payments and manage subscriptions
  • Send service-related communications
  • Improve our service and user experience

4. Data Security

We implement industry-standard security measures to protect your data:

  • All credentials are encrypted at rest and in transit
  • Secure HTTPS connections for all communications
  • Limited employee access to sensitive data
  • Regular security audits and updates

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Stripe: For payment processing
  • TikTok: To post content on your behalf (via their platform)
  • Law enforcement: When required by law

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

  • Account credentials are deleted immediately
  • TikTok credentials are deleted within 24 hours
  • Uploaded content is deleted within 30 days
  • Payment records may be retained for legal compliance

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Withdraw consent at any time

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]
Contact Form: mobality.io/contact